Restart your Fire and give the App Store a few minutes to re-access your account and all your apps and see if this resolves the issue. Some customers have also had luck trying this:Ĩ. Once you have confirmed that your Fire tablet is compatible, please try restarting your tablet. If you are unsure which Fire tablet you have, you can find out by going to Settings > Device Options > Device Model. If you're having downloading issues on a Fire tablet, please first confirm that your tablet is on this list of Osmo-compatible devices. Tap Sign Out in the popup menu that appears.On the left column, scroll down to iTunes & App Store and tap it. If that doesn't work, you can also try these steps: Once the App Store has reloaded, go back to the home screen and check if it's still shaded in the undownloaded state or if it's starting to download.This should make the screen go white for a few seconds while it says 'Loading' in the middle. Tap the Featured button (a star) at the bottom of the screen 10 times in a row.They will reset the cache of the App Store, to hopefully reset the faulty download status of your app: If that doesn't work, please try the following steps. Do you see Osmo Numbers listed there? If so, tap it.Under the first section (storage) tap Manage.In the right column tap Storage * iCloud Usage.If that still doesn't work, you can try this: When the iPad has shut off, hold the Sleep/Wake button again until the Apple logo comes up.Drag the slider to the right to shut down the iPad.
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